{"id":37009,"date":"2018-05-29T15:21:14","date_gmt":"2018-05-29T13:21:14","guid":{"rendered":"https:\/\/www.rudebaguette.com\/?p=37009"},"modified":"2019-02-25T11:28:47","modified_gmt":"2019-02-25T10:28:47","slug":"google-duplex-imitation-game","status":"publish","type":"post","link":"https:\/\/www.rudebaguette.com\/en\/2018\/05\/google-duplex-imitation-game\/","title":{"rendered":"You can’t tell human from AI with Google Duplex"},"content":{"rendered":"
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Google’s annual I\/O conference was dominated by<\/span> the announcement of Google Duplex. Duplex is an artificial intelligence that is able to make phone calls to businesses for a consumer<\/span>. The purpose of Duplex is to make appointments, place orders or even cancel reservations<\/span>.<\/strong><\/div>\n<\/div>\n
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Google’s Duplex mimics the way a real person would speak, marking a huge advancement in AI technology<\/span>. Businesses participating in Duplex’s first test were unable to realize they were speaking to a machine<\/span>. <\/strong><\/div>\n<\/div>\n
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The Good March toward the Future<\/span><\/h2>\n<\/div>\n
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Duplex has <\/span>been programmed<\/span><\/span> and trained to react the way humans do when talking on the phone. The program works by using automated responses which are flexible to fit the moment. As an example, <\/span>you can ask multiple questions at once<\/span><\/a>, and Duplex will answer them. The program can also ask about wait times or make small talk.<\/span><\/div>\n<\/div>\n
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For businesses, Duplex reaches a wider base of consumers. With Google’s AI, consumers who were unable to call to your business before now have the opportunity to do so. <\/span>This opens doors for a lot of commercial businesses, not <\/span><\/span>just<\/span><\/span> those seated <\/span><\/span>firmly<\/span><\/span> between technological giants<\/span><\/span>.<\/span><\/div>\n<\/div>\n
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The Bad Moral Problem<\/span><\/h2>\n<\/div>\n
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Duplex is amazing without argument, but there are ethical questions coming to light. <\/span>The most uncomfortable problem with an AI like Duplex is people not realizing they’re speaking to a machine<\/strong><\/span><\/span>. <\/span>While the human mimicry is part of Duplex’s charm, this makes the entire interaction rather creepy<\/span><\/span>.<\/span><\/div>\n<\/div>\n
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Google has <\/span>been asked<\/span><\/span> for their program to inform people they are speaking to a machine. Yet, the company fears the average person would hang up on the call. <\/span>While Google hasn’t offered details, some <\/span><\/span>tentative plans to make Duplex announce itself<\/span><\/a> could surface<\/span><\/span>. <\/span><\/div>\n<\/div>\n
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Duplex making calls without announcement could lend some people to use Google for unintended purposes<\/span><\/span>. <\/span>The program is only starting with a few businesses, but could <\/span><\/span>potentially<\/span><\/span> be used<\/span><\/span> later to avoid awkward personal phone calls<\/span><\/span>.<\/span><\/div>\n<\/div>\n
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The Ugly Scams<\/span><\/h2>\n<\/div>\n
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Google announced they would <\/span>limit the number of calls<\/span><\/a> Duplex could make to a business and send from a user. The limit will <\/span>hopefully<\/span><\/span> prevent spam calls which can <\/span>be sent<\/span><\/span> or received. Duplex could also <\/span>be used<\/span><\/span> to incite public panic in the form of hoax calls. <\/span>As an automated messenger anyone can use, the program becomes a target for unethical activity<\/span><\/span>.<\/span><\/div>\n<\/div>\n
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There is nothing in the programming currently that can make Duplex do any of the mentioned examples<\/span><\/span>. <\/span>However<\/span><\/span>, steps are being made to make AI a part of everyday life. There is already talk to regulate AI’s like Duplex with new laws.<\/span><\/div>\n<\/div>\n
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The Truth of the Matter<\/span><\/h2>\n<\/div>\n
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Google’s Duplex is getting ready to become widespread and used by everyone. <\/span>Ethical debates surround the unveiling, but Google doesn’t want their product used for ill intent<\/span><\/span>. The company stands a step ahead in addressing potential issues.<\/span><\/div>\n<\/div>\n
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Duplex could help consumers and businesses streamline processes and save time. <\/span>With the addition of a human-mimicked voice, the AI conversation becomes less uncomfortable or frustrating<\/span><\/span>. <\/span><\/div>\n<\/div>\n
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An AI like Duplex could one day become a reality on every device. Make sure your business doesn’t get left behind in the technological advancements. Duplex may call you sooner than you think.<\/span><\/div>\n<\/div>\n
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Bio: Nathan Sykes writes about technology and business online at Finding an Outlet<\/a>. To read his latest articles, follow him on Twitter @nathansykestech.<\/em><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Google’s annual I\/O conference was dominated by the announcement of Google Duplex. Duplex is an artificial intelligence that is able to make phone calls to businesses for a consumer. The purpose of Duplex is to make appointments, place orders or even cancel reservations. \u00a0 Google’s Duplex mimics the way a real person would speak, marking<\/p>\n","protected":false},"author":77,"featured_media":37011,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"subtitle":"","footnotes":""},"categories":[113],"tags":[7348,7347],"class_list":["post-37009","post","type-post","status-publish","format-standard","has-post-thumbnail","category-finance","tag-ai-en-2","tag-google-en-2"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.rudebaguette.com\/en\/wp-json\/wp\/v2\/posts\/37009","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rudebaguette.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.rudebaguette.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.rudebaguette.com\/en\/wp-json\/wp\/v2\/users\/77"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rudebaguette.com\/en\/wp-json\/wp\/v2\/comments?post=37009"}],"version-history":[{"count":0,"href":"https:\/\/www.rudebaguette.com\/en\/wp-json\/wp\/v2\/posts\/37009\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.rudebaguette.com\/en\/wp-json\/wp\/v2\/media\/37011"}],"wp:attachment":[{"href":"https:\/\/www.rudebaguette.com\/en\/wp-json\/wp\/v2\/media?parent=37009"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.rudebaguette.com\/en\/wp-json\/wp\/v2\/categories?post=37009"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.rudebaguette.com\/en\/wp-json\/wp\/v2\/tags?post=37009"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}