![\"Aircall.io\"](\"https:\/\/www.rudebaguette.com\/assets\/ico-usphome-screen2-922376ea31a4274f7ea3656c7f1896c6-e1389262774518.png\")
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eFounders<\/a> has made a name for themselves by building solutions to basic problems that software startups have – whether it’s social media (mention<\/a>), email management (mailjet<\/a>, frontapp<\/a>), PR (Pressking<\/a>) or translation (textmaster<\/a>) – and their latest project, Aircall<\/a>, is certainly playing to their strengths. The service provides startups a scalable customer service hotline across multiple countries, which can be redirected to any number of employee phone numbers.<\/p>\n The service looks a lot like Zendesk to me, but that hasn’t stopped eFounders from carving out a place for itself. The group hosts all of its companies in a common Paris office space, and I can imagine that many resources are shared among the companies, such as potential clients & opportunities.<\/p>\n Currently, the product is available in 40 countries, roughly the number of countries that Twilio currently has phone numbers available in<\/a>, which leads me to believe that the service is being built on top of Twilio. The product’s list of features<\/a>\u00a0include a shared call log, unlimited calling, a collaborative management tool, click-to-call web interface & more; essentially everything a startup might need to feign a customer hotline service.<\/p>\n